This action-packed convention not solely gave a glimpse into the way forward for Salesforce, but additionally enabled AppExchange Companions like Accounting Seed to realize trade insights and join with the Salesforce Neighborhood in a private approach. Based mostly on conversations with prospects and prospects, info found in Salesforce-led classes, and conferences with companions, we’ve put collectively the highest 5 takeaways from Dreamforce 2022 that you simply’ll wish to make be aware of as you propose for achievement in 2023
1. New Salesforce Expertise Allows Customized Experiences
Throughout the principle keynote on day considered one of Dreamforce, titled “The Nice Reunion,” Founder and Co-CEO, Marc Benioff, and Co-CEO, Bret Taylor, shared information on new Salesforce know-how that’s now accessible and perception on what’s coming down the pike, together with:
- Salesforce Genie: Expertise that permits extremely customized and customised buyer experiences in real-time.
- Slack Upgrades: Not too long ago launched ‘Slack Canvas’ and ‘Huddles Coworking’ present extra alternatives to seize and share information in Slack and additional improvements to video chats.
- Salesforce Circulation: Circulation Builder runs practically 44 billion movement automations each single day, saving companies money and time.
These updates and added applied sciences allow Salesforce customers to create processes to assist their distinctive enterprise fashions, which in flip offers extra time and house to deal with buyer success. For extra info on Salesforce know-how updates from Dreamforce, go to our associates at Salesforce Ben.
2. Sustainability Stays a Essential A part of Salesforce’s Values
Environmental safety and preservation have been felt in each nook at Dreamforce. Throughout the opening video of the principle keynote, it was clear that caring for the surroundings and restoring it might proceed to be a prime precedence for Salesforce. For instance, Salesforce is scaling up the Ocean Analysis Program and continues their efforts within the “Nice Reforestation,” the place the corporate will defend endangered whales, cease plastic air pollution, and restore and develop 1 trillion bushes by 2023.
Salesforce continues to carry improvements to the Internet Zero Cloud and Market, providing companies a method to monitor their sustainability efforts and automate associated processes.
3. Native Apps are Key to Enterprise Productiveness
Annually, Salesforce presents the thought of a “one platform” enterprise mannequin and encourages firms of all sizes to run their enterprise on the Salesforce Platform for a single supply of reality. Native Salesforce functions (options constructed on the Drive.com Platform) are a key a part of the “one platform” mannequin and proceed to realize recognition amongst a wide range of enterprise sorts and sizes. Absolutely native options like Formstack, TaskRay, and Accounting Seed are top-rated on the Salesforce AppExchange and inside the Salesforce Neighborhood and assist a variety of enterprise from information assortment and job administration to finish accounting software program.
In accordance with The State of Salesforce 2022-23 examine by IBM launched at Dreamforce, surveyed prospects utilizing the Salesforce Platform to streamline their workflows have seen a 60% enhance in worker satisfaction, 52% enhance in actionable enterprise insights, and have lowered enterprise prices by 65%. Native Salesforce functions are additional permitting customers to faucet into the facility of the Salesforce Platform and enhance productiveness and innovation. In actual fact, Accounting Seed customers have seen outcomes comparable to a 40% enhance in income, 80% enhance in accounting course of effectivity, and 15% discount within the accounting life cycle.
Uncover the Salesforce Native apps accessible to you on the Salesforce AppExchange.
4. Customized Reporting is a Necessity for All Enterprise Sizes
Going into Dreamforce, the Accounting Seed staff was eager to find the highest priorities companies have for 2023. Based mostly on conversations we had with present prospects, prospects, and basic Salesforce customers, the will for customized reporting got here to the floor usually.
As Salesforce continues to create applied sciences like Salesforce Genie for personalized buyer experiences, companies are discovering themselves in want of extra customized reporting for administration and monetary studies. From customized calculations on sure rows and columns to comparative studies in opposition to present prospects and improve alternatives, companies are searching for extra customization annually, and Salesforce options like Accounting Seed are stepping as much as meet their wants. For extra info on customized studies, take a look at these articles:
5. Extra and Extra Companies need Accounting on Salesforce
We’re seeing extra enterprise in ‘development mode’ which have outgrown their present processes and might’t deal with the guide processing and duplicate information that happens utilizing siloed enterprise programs. 25% of the businesses that the Accounting Seed staff spoke to throughout Dreamforce have been already feeling the ache of disparate enterprise programs and searching for a method to join accounting and CRM information collectively. Annually, extra firms wish to drop sync instruments and paper pushing for options which can be on one platform (see level #3).
A totally related enterprise allows firms to:
- Save time on administrative duties.
- Eradicate errors brought on by guide entry.
- Precisely document income.
- Ship customized expertise to their goal market.
Because the top-rated, absolutely native accounting resolution on Salesforce, Accounting Seed delivers a completely related enterprise with out the necessity for third get together connectors or sync instruments. Speak to our staff as we speak to be taught extra.
Dreamforce 2022 was a formidable occasion bringing the newest applied sciences to life once more, reside and in particular person.’ We hope you walked away energized with new concepts to assist your enterprise. We’ll see you in ’23